Client Feedback Form
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Project Overview
Client Name
(Required)
Project Name
(Required)
Project Duration
(Required)
Start Date
DD slash MM slash YYYY
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(Required)
End Date
DD slash MM slash YYYY
Primary Service(s) Used
(Required)
Web Development
Mobile App Development
UX/UI Design
Maintenance
Consulting
Service Satisfaction
Quality of Work
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5
Timeliness
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5
Comments
How satisfied were you with communication throughout the project?
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5
How likely are you to recommend our services?
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5
Would You Work with Us Again?
(Required)
Yes
No
Comments
Web Development Feedback
Were you satisfied with the choice of technologies used?
(Required)
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5
Comments
Did the website meet your expectations for mobile responsiveness?
(Required)
Yes
No
Comments
Was your website optimized for SEO and performance?
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1
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5
Did all requested web features meet your needs?
(Required)
1
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5
Comments
Mobile App Development Feedback
Did the app perform well across intended platforms (iOS, Android)?
(Required)
1
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5
Comments
Were there any issues with speed or loading times?
(Required)
Yes
No
Comments
Was the app intuitive and easy to navigate?
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1
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4
5
Comments
Have there been any crashes or bugs since launch?
(Required)
Yes
No
Comments
Are you satisfied with the security measures in the app?
(Required)
Yes
No
Comments
UX/UI Design Feedback
Did the design meet your brand’s aesthetic and functional expectations?
(Required)
1
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5
Did the design feel intuitive and accessible to users?
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1
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5
Were prototypes/mockups provided at different stages?
(Required)
Yes
No
Comments
Was the design optimized for different screen sizes and devices?
(Required)
Yes
No
Comments
Maintenance & Support Feedback
Was our team prompt in addressing maintenance requests?
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1
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5
Were updates provided at an appropriate frequency?
(Required)
Yes
No
Comments
Did we effectively communicate any technical changes?
(Required)
Yes
No
Comments
Have you experienced any downtime since we began maintenance?
(Required)
Yes
No
Comments
Consulting Services Feedback
How satisfied are you with the level of expertise and industry knowledge?
(Required)
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5
Did the consultation align with your goals and provide actionable insights?
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Did the consulting assist in making informed decisions?
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1
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Process & Delivery
Were milestones clearly defined and met?
(Required)
Yes
No
Comments
How effective were we in resolving issues?
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1
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5
Comments
Did the team handle scope changes effectively?
(Required)
Yes
No
Comments
Overall Experience
Were all requested features delivered?
(Required)
Yes
No
Comments
Did each service live up to initial expectations?
(Required)
1
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5
Comments
Are there specific areas we could improve on?
(Required)
Future Opportunities
Would you like to explore additional services?
(Required)
Ongoing Maintenance
Marketing
Consulting
Would you be willing to refer us to other clients?
(Required)
Yes
No
Are there services we could offer to add value?
(Required)